We are adept at Information Technology Consulting for Commercial and Residential networks, and handle:
(Click on a topic to reveal additional details)
Network Administration and Architecture (Hardwired/Wireless)

  • Architecture
    • Design new networks
    • Evaluate and upgrade existing networks
      • Use existing equipment more efficiently
  • Administration
    • Configure Quality of Service for different classes of users or services
    • Moves, Adds, Changes of ports
  • Cloud
    • Cost analysis
    • Hybrid configurations
    • Migrations
    • Risk analysis
  • Site Surveys
    • Will wireless work?  How many access points do we need?  Can mesh networked nodes help?
    • We'd like to offer a hotspot for our Customers...
    • What would we have to do to put in a hardwired system?
    • Would a hybrid wired/wireless system work for us?
    • Wireless Spectrum Analysis: How congested is the spectrum?  What's causing interference?
      • Wireless connection not working? Intermittent failures?

Equipment Selection and Configuration

  • Accessories
  • Displays
  • Firewalls
  • Hubs/Switches (Managed and Unmanaged)
  • Internet proxies
  • Load balancers
  • Network Accessible Storage
  • Racks
  • Routers
  • Servers
  • Software
  • Uninterruptible Power Supplies

Monitoring

  • Environmental
  • Network infrastructure and edge devices
  • Physical location
  • Power

Wiring Certification (10BaseT, 100BaseT, 1000BaseT)

  • Was the wiring installed correctly?
  • Are we going to be able to get full use of the bandwidth we were promised it could handle?
  • Are the failures we've been experiencing caused by the wiring, the computer, or some other piece of equipment?

Security

  • Firewalls (our custom Network Deadbolt(tm) could be just what you're looking for)
  • Intrusion Detection/Prevention Systems
  • Virtual Private Networks (VPNs)
    • Branch offices
    • Home offices
    • Remote sites
  • Remote access
  • Anti-virus/Anti-Spyware

Telephone Systems

  • We're thinking of installing a system, but we're not sure what's available...
  • We have a system, but it's not working so well for us any longer
  • We have a system that we're happy with, but which has a problem...
  • An extension is dead...
  • A phone is dead...
  • A line is dead...
  • Can we restrict calls to certain numbers? From certain numbers?
  • Can we track all outgoing calls?
  • Can we record calls? ("for quality purposes")
  • Can we link the system up with a door buzzer?
  • Do they all have intercom capabilities?
  • We need voice mail for all our employees...
  • Our on-site phone system administrator left our employ, and we need someone to take the system over...
  • Can we make some extensions ring, but not others? How about delayed ringing?

Systems Administration

  • Our on-site IT staff needs help...
  • We need a server built
  • We need software installed, upgraded, or configured...
  • We need printers setup for sharing...
  • Our IT staff knows what they need, but don't know how to get it implemented...
  • How can I save money by virtualizing my existing servers? What is virtualization anyway?
  • Our on-site IT staff left and we need someone to take over...
  • We don't need a full-time IT staff, and want someone to monitor things and assist on-demand...
  • Do we have enough disk space? When do we need to get more?
  • Are we being backed up properly?
  • Can I back up off-site and on-site?
  • Desktop
    • We need to deploy new desktop computers and want the data from the old system migrated to the new system
    • We need some software upgraded, installed, or configured on our system
    • We need someone to teach us about Microsoft Office, Quickbooks, or some other software...
    • We're tired of paying for new software upgrades all the time... what's this "Open Source Software" I'm hearing so much about? Can it save me time and money?

Printers/Copiers

  • Can I restrict my staff from printing color copies?
  • Can I restrict color, but not black/white?
  • Can I restrict printer usage to certain group members only?

Email Servers

  • We're tired of the spam...
  • We want to be able to restrict who can send and who can receive emails
  • We need new email addresses setup

Web Content Restrictors

  • We're tired of our employees surfing when they should be working!
  • HR and Legal's concerned about the creation of a hostile working environment because of where people surf...
  • We'd like to restrict some of our network users to a specific set of sites...while others have more freedom
  • We don't want our kids visiting the Internet's Red Light District on our home network...

Other needs

  • I need a printer... what should I get? Can you get that for me and install it?
  • I need a computer... what should I get? Can you move my old data over?
  • My hard drive died - I need to try and recover my files, can you help me out?
  • I have a virus/trojan horse/something crazy and want it gone...HELP!
  • My tablet doesn't work... My smartphone doesn't work... My streaming video box/stick doesn't work... Can you get these fixed for me?
  • I'm thinking about purchasing some technological item... what do you think about it? What are the pitfalls? What might be better for me to purchase? Where can I get the most bang for my buck?
  • I've been hearing about VOIP (Voice Over Internet Protocol) - what is that exactly? How can I use it to save money?
  • My Internet Service Provider is telling me that the problem I've reported to them is caused by my equipment... is that really true?
  • The computer just randomly shuts down... what could be causing this?
  • Our computer vents are full of dust and dirt - do you have to clean a computer? Is this something you can do for us?